Testimonials - Words from clients who trusted us with their most important events


Testimonials – Words from Clients Who Trusted Us to Deliver on Their Most Important Day!

Testimonials – Words from Clients Who Trusted Us to Deliver on Their Most Important Day!

Before the year 2000, photographing events was far less common than it is today. Cameras weren’t in every pocket and documentation wasn’t yet a standard part of the process. During the final six years of my catering career (2000–2006) that began to change. Capturing the room, the details and the feeling of a well-run event became both easier and more valuable.

In those years I started keeping a careful record — not only photographs, but the notes, emails, formal letters and handwritten cards that arrived afterward. What accumulated was a quiet archive of appreciation from clients whose conferences, conventions, receptions, grand openings and weddings I had the privilege of managing.

The selection below is drawn from that archive. These are the unfiltered sentiments of people who expected a high standard and were willing to put their experience in writing. I’m sharing them here so you can see, in their own words, the care, consistency and attention to detail that defined the work.

If you are planning an event of your own, I hope these voices give you confidence in the suggestions you’ll find throughout this site — and in the practical direction I’m now sharing more fully on My YouTube Channel. The goal has always been the same: to help you turn potential stress into a well-run day you can actually enjoy with confidence.

Steve

Dear Steve,

“Many thanks to UBC Catering staff for everything they did to ensure the success for the visit of His Holiness and other Honoured Guests to our Campus. I know how hard everyone worked to make the luncheon so memorable. Everything from the tent, flowers, decorations and menu was perfect and we have all of you to thank”.

“Special thanks for helping UBC take it’s proper place in the world.”

Martha C. Piper, PhD
President & Vice Chancellor
University of British Columbia

Dear Steve,

“I remember after our first conversation on the phone feeling very reassured that you’d be in charge of our catering. This was confirmed when we finally met in person and Sheila and I were struck by: a) how organized and good humoured you were and b) how little we knew!“

“Once the day rolled around we’d had a week of worrying about the rain, only for it to clear and be a glorious for the wedding. You seemed so confident that it would be sunny that I remember no real serious discussion of switching to the dreaded ‘Rainy Plan B'”.

“When we arrived the place looked stunning. Your staff transformed a nice room into a stunning venue & from that moment onwards everything worked perfectly. This is in no small measure due to the excellence of your team & yourself. Every touch from renting the extra chairs, to the presentation of the plates, made me realize how considerate and creative you were”.

“Finally, to receive a final bill within $10 of your estimation was like icing on the cake”.

“Thanks for making a big contribution to our Perfect day”.

Richard and Sheila
Wedding at Cecil Green Park House
University of British Columbia

Dear Steve,

“I just wanted to express my sincere gratitude to you and all of your wonderful staff for a job extremely well done during our conference. To say that we were impressed with the food quality, the service, your attention to detail, and your cordial professionalism would be an understatement”.

“Throughout the five-day event, our expectations were consistently exceeded and we received numerous compliments from delegates following each function”.

“Your commitment to excellent service and to satisfying all of our needs and requests were evident from the beginning to the end of ChemEd and were a big reason that the conference was so successful. Should we ever consider hosting another meeting at UBC, we would not hesitate to contact your office and would look forward to working with you again”.

Chris Toth
Conference Co-Chair
Head of Science, St. Thomas More Collegiate
On Behalf of the Chemed 2005 Planning Committee

Dear Steve,

“We would like to take this opportunity to thank you and the UBC Catering staff for making our event on June 19th such a great success. We really appreciated your assistance in the planning, but most especially your amazing attention to detail, which left us with only the weather to worry about”.

“The combination of the wonderful food, the museum and the weather really allowed us to show the rest of the world what is possible in Vancouver. The delegate evaluations rated this event as one of the highlights of the Congress. Thank you again for your role in making our Civic reception such a hit!
“

Helen Shelstad Jackie Pickerell
Chair, Social Committee
Challenge 2000

Dear Mr. Lemire:

“All the feedback we have received indicates that the UBC and Academic Hospital Campuses’ celebration of the 5th Anniversary of CIHR was a tremendous success. On behalf of your colleagues at UBC, our platform party, and those organizing the event, I would like to express our gratitude for your kind help in assisting with the arrangements for the evening. We heard and received many
spontaneous comments from the public concerning all features of the event, including the cupcakes, refreshments, layout and flowers, and the hospitality accorded to the public and all attending. Everybody involved contributed to a very satisfying evening. We could not have made the evening a success without you”.

Donald E. Brooks, Ph.D.
Associate Vice President, Research

Subject: AMAZING!

Steve,

“I am ASTOUNDED!

I just got back in the office to the most incredible array of tasty treats! The staff is delighted. I am blown away.

I am reminded time and time again why it is that UBC Catering, since you have been at the helm, has really so vastly re-invented itself. Your professionalism and innovation is admirable! It is a real pleasure to work with you.

Thanks again for the treats, Steve!“

Gwilyn Timmers, Bookings Coordinator
Museum of Anthropology
6393 North West Marine Drive
Vancouver, BC V6T 1Z2

Dear Steve:

“On behalf of the Society for the Study of Reproduction, I wish to thank Susan S. Suarez you and your staff at UBC Catering for the exemplary service at our Patricia B. Hoyer 37th Annual Meeting, August 1-4, 2004, on the UBC Campus.

The menus and food were outstanding, but as I am sure you are aware, your staff is what makes a meeting successful. Everyone we met was thoughtful, courteous, and helpful. I also wish to thank the many people who work behind the scenes. It takes an enormous amount of dedication and coordination to carry out an event such as ours.

I especially wish to commend you Steve, for your tireless attention to detail, unflagging good spirit, sense of fairness, and willingness and ability to find creative solutions to sometimes difficult situations. Using the tented courtyard for the poster sessions, opening reception, and other food functions was a successful innovation for our meeting, and the dinner at the Cecil Green Park House was the highlight for all who participated”.

Judith Jansen
Executive Director
jph

Dear Steve

“Thank you so much for all your assistance with the Ninth Annual Leading Women Entrepreneurs of the World™ Gala and Celebratory Event recently held in Vancouver from the 22nd to the 26th May 2005.

Your willingness to assist us in the lead up and during our event certainly attributes to the great success our program was at The Museum of Anthropology and Cecil Green. Both venues were superbly decorated and the cuisine was perfect! The detail such as personalizing the menus to help reflect The Leading Women Entrepreneurs of the World™ and the stunning floral arrangements at both venues helped to make the day memorable.

Steve, your patients and attention to detail, with a nothing is a problem attitude, certainly made our job that much easier. Your liaising with all the facets which brought about our opening breakfast and luncheon was most appreciated.

On behalf of the Leading Women Entrepreneurs of the World™ we would like to sincerely thank you for all your efforts in assisting us in creating truly memorable events in Vancouver. Our Honorees have been sending us emails expressing their thanks for such a lovely event and this could only be achieved through your help and support.

So we look forward to a time in the future when we can all return to Canada and we thank you. Our event now moves to Bangkok, Thailand for 2006“.

Sincerest regards

V. Cheryl Womack
Chairperson & Owner
Leading Women Entrepreneurs of the World™

Steve,

“Before another day passes I want to take this opportunity to thank you, your colleagues and your staff for a job well done on the September 8 UBC Staff Welcome Back BBQ. You coordinated all of your department’s components wonderfully – from food quality, presentation, service speed, and staffing, all the way to rentals and logistics. The 20% cushion of food that you committed on behalf of UBC Food Services was very much appreciated and proved to be exactly what was needed, and the feedback has been unanimously positive: people were very impressed by the food quality, the portions, and the speedy, hassle-free lines.

Much like the 25 Year-Club Dinner, this was another high-profile event that you and your staff succeeded in making UBC Catering, not to mention the rest of the event, look very good at. In fact, the university was so pleased with the event that, by all indication, it will very likely be chosen as an annual event. GREAT JOB. THANKS“

Basil Waugh
Events Coordinator
UBC Ceremonies & Events

Hi Steve,

“Just a note to thank you and your staff for the excellent service provided to our guests at our daughter’s wedding at Cecil Green Park last June 24th. The food was excellent and the service was thoughtful and efficient.

Special thanks for your expert help in co-ordinating the event. The schedule you suggested at our initial meeting last December provided a framework which we were able to use to plan the whole day. We appreciated your good suggestions for the final menu, as many guests commented on the lovely lunch. Since it turned out to be such a beautiful afternoon, having the wedding cake served outside on the terrace worked out very well. We were especially impressed with your ability to estimate the cost of the function, as our final balance owing was only about $250.00!

And last, but not least, we appreciated your calm presence and reassuring manner early in the day when we were feeling a bit tense.

It was a day to remember and we thank you and your staff for the part you played in bringing it about.

We would certainly recommend Cecil Green Park house and UBC catering to friends planning a function of this size”.

Pamela Wilson
Pager/Wilson Wedding

Dear Steve,

Dear Steve,

“Just a note to let you know how much we all appreciate everything you and your staff did to organize todays Staff Barbeque. It was a wonderful success and I think everyone attending had a great time (and enjoyed the food!).

I do know the effort involved and want to let you know how we all recognize the special roll you played.

Special Thanks“.

Martha

“P.S. A very special thank you for the wind breaker. I will wear it with pride!“

Martha C. Piper, PhD
President & Vice Chancellor
University of British Columbia

If you are now starting to get a sense of how I can help you in the same way I’ve helped hundreds of people with their event, get in touch. Let’s have a discussion.

Practical templates used for real weddings and events. Download and start using them today.

Guest List + Seating Planner

Organize Guests, Track RSVPs & Assign Tables in One Sheet.

Wedding/Event Budget Tracker

Excel with Automatic Calculations or Printable Word Version

Invitation & RSVP Checklist

Printable Timing Guide Checklist to Keep Everything on Track.

Event Master Timeline Template

13-Sheet Professional Excel System Used by Catering Teams & Planners.

If you would like occasional updates on new event guides, upcoming art releases or notes from us in Mérida, please send us a message and we’ll add you to our Contact List.

In the meantime, Enjoy!